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FILENAME \p \*lower p:\fcs\bc\102096\material\knwlgshr\questn.doc BUSINESS CONSULTING WORLDWIDE WORKSHOP KNOWLEDGE SHARE QUESTIONNAIRE Please complete the following information at the end of your Competency Center/Technology session. Competency Center/Technology Team: Finance/Reeng/Share Services/Outsourcing/Packaged Software Competency Center/Technology Leader(s): Moran/Juergan/de la Mata/Bryant/Stratton/Westheimer Where are the biggest challenges the integrated competency/technology teams face? Elevate for our clients our ability to deliver integrated solutions developing an integrated methodology to support service delivery finding key AA people to staff global team. What integrated competency/technology teams provide the greatest opportunity for BC? Leverage marketing power of software companies by company - developing products. How can we operate as a global team and how can we have a strategy with global influence? Have practice lessons agree to people being assigned to global teams. Formalize the creation of CC virtual teams by region. How do we encourage or support specialization in smaller practices which may lack the critical mass to do so? Smaller practices need to focus on a few key services and develop a mentor/mentee relationship with a larger office. How do we integrate with other parts of AA - such as ABA, EFC and TL and how do we leverage that knowledge? Let the market lead this development; accounting/tax specialized knowledge needed in FIFO/SS implementations. How can we better serve AA Worldwide, not just BC? Share best engagement material leverage “Best” relationships. What is missing (e.g. skills, infrastructure) for us to render services to our clients?