饭店英语接待英语微课：饭店英语语调.pptVIP

饭店英语：语调 招待之心 点击添加文本 点击添加文本 点击添加文本 点击添加文本 Reception Desk e.g. Do you have a reservation, please? 客人必须如实回答的问题 e.g. Could you tell me your name please, sir? 需要做出具体回答 点击添加文本 点击添加文本 点击添加文本 点击添加文本 客人点头/摇头即可 You don’t require a family suite, do you? You’ve reserved a single deluxe room with sea view, haven’t you? 点击添加文本 点击添加文本 点击添加文本 点击添加文本 正确的语调 c. Are you travelling with your family? d. You’ve stayed at the hotel before, haven’t you? a. Will you be paying by credit card, sir? b. You’re staying for three nights, aren’t you? 点击添加文本 点击添加文本 点击添加文本 点击添加文本