运作管理-精品课件 .pptxVIP

Operations Management运营管理 Chapter 1 Compete with Operations 运营竞争History of Operations Management运营管理沿革 From 1980sJIT TQMFactory AutomationReengineeringSupply-chain ManagementE- commerceTrends in Operations Management运营管理趋势 Service sector growthProductivity changesGlobal competitionEthical, workforce diversity, and environmental issuesOutline 概要Operations in terms inputs, processes, outputs, information flow, suppliers, and customers;Operations as a function alongside finance, accounting, marketing and HR;OM is fundamental to both manufacturers and service providers;The role of operation strategy as a source of competitive strength in a global market place;Link marketing strategy to operations strategy through the use of competitive priorities;Operations strategy is a pattern of decisions to achieve certain competitive priorities;Discuss the need for OM to develop and maintain both intraorganizational and interorganizational relationshipsWhat is a OM什么是运营管理“The systematic design, direction and control of processes that transform inputs into services and products for internal, as well as external, customers.”What is a Process 什么是流程Any activity or group of activities that takes one or more inputs, transforms and adds value to them, and provides one or more outputs for its customers.9、要学生做的事，教职员躬亲共做；要学生学的知识，教职员躬亲共学；要学生守的规则，教职员躬亲共守。10、阅读一切好书如同和过去最杰出的人谈话。11、一个好的教师，是一个懂得心理学和教育学的人。12、要记住，你不仅是教课的教师，也是学生的教育者，生活的导师和道德的引路人。13、He who seize the right moment, is the right man.谁把握机遇，谁就心想事成。14、谁要是自己还没有发展培养和教育好，他就不能发展培养和教育别人。15、一年之计，莫如树谷；十年之计，莫如树木；终身之计，莫如树人。16、提出一个问题往往比解决一个更重要。因为解决问题也许仅是一个数学上或实验上的技能而已，而提出新的问题，却需要有创造性的想像力，而且标志着科学的真正进步。17、儿童是中心，教育的措施便围绕他们而组织起来。2、Our destiny offers not only the cup of despair, but the chalice of opportunity. (Richard Nixon, American President )命运给予我们的不是失望之酒，而是机会之杯。二〇二一年六月十七日2021年6月17日星期四3、Patience is bitter, but its fruit is sweet. (Jean Jacques Rousseau , French thinker)忍耐是痛苦的，但它的果实是甜蜜的。10:516.17.202110:516.17.202110:5110:51:196.17.202110:516.17.20214