罗宾斯组织行为学第18版英文试题库附答案chapter18.docVIP

PAGE 48 Copyright ? 2019 Pearson Education, Inc. Organizational Behavior, 18e (Robbins) Chapter 18 Organizational Change and Stress Management 1) An example of change in the nature of the workforce is an increase in ________. A) college attendance B) mergers and consolidations C) capital investment D) divorce rates E) the multicultural environment Answer: E Explanation: Almost every organization must adjust to a multicultural environment, demographic changes, immigration, and outsourcing. This represents the changing nature of the workforce. LO: 18.1: Contrast the forces for change and planned change. Difficulty: Moderate Quest. Category: Concept 2) Organizations are increasingly adjusting their processes and positioning their products as environment friendly and sustainable in order to increase their appeal to consumers. This is a response to changes in ________. A) demographic trends B) social trends C) cultural trends D) legal requirements E) nature of the workforce Answer: B Explanation: Social trends dont remain static. Consumers now meet and share information in chat rooms and blogs. Companies must continually adjust product and marketing strategies to be sensitive to changing social trends. Consumers, employees, and organizational leaders are more sensitive to environmental concerns. Green practices are quickly becoming expected rather than optional. LO: 18.1: Contrast the forces for change and planned change. Difficulty: Moderate Quest. Category: Concept 3) Tescra Education is an educational publishing company that provides textbooks in the area of higher education. The company has been in business for almost 20 years now and has earned substantial profits during this period. Which of the following trends, if true, would drive the company to change its business strategy? A) a rise in the cost of electronic products such as iPads and e-book readers and subscription charges for educational apps B) an upward trend in students preference for fac