罗宾斯组织行为学第18版英文试题库附答案chapter15.docVIP

PAGE 1 Copyright ? 2019 Pearson Education, Inc. Organizational Behavior, 18e (Robbins) Chapter 15 Foundations of Organization Structure 1) The term used to describe the degree to which tasks in an organization are subdivided into separate jobs is called ________. A) social clustering B) bureaucracy C) work specialization D) centralization E) departmentalization Answer: C Explanation: We use the term work specialization, or division of labor, to describe the degree to which activities in the organization are subdivided into separate jobs. The essence of work specialization is to divide a job into a number of steps, each completed by a separate individual. LO: 15.1: Identify seven elements of an organizations structure. Difficulty: Easy Quest. Category: Concept 2) Which of the following statements is true regarding work specialization? A) Work specialization indicates to what degree will there be rules and formalized regulations to direct employees and managers. B) Work specialization decreases the time spent in changing tasks. C) Work specialization increases the cost of finding and training workers to do specific and repetitive tasks. D) Work specialization decreases efficiency and productivity. E) Work specialization hinders efficient use of employee skills. Answer: B Explanation: Work specialization indicates the degree to which activities in the organization are subdivided into separate jobs. Work specialization makes the most efficient use of employees skills. Less time is spent in changing tasks, putting away tools and equipment from a prior step, and getting ready for another. LO: 15.1: Identify seven elements of an organizations structure. Difficulty: Moderate Quest. Category: Concept 3) In the first half of the twentieth century, work specialization was seen as ________. A) a means to encourage employee satisfaction B) an effective solution to too much recentralization C) an unending source of increased productivity D) difficult to implement