客房英语培训.ppt

grab bar 浴缸扶手 toilet 厕所 soap dish 香皂盘 exhaust fan 排风扇 bath tub 浴缸 shaving socket 刮脸插座 vanity 梳妆台 flush 抽水马桶 toilet paper 卫生纸 plug 插头 glass 杯子 facial tissue 面巾纸 soap 香皂 shower curtain 淋浴帘 第九十四页，共一百四十二页。 Good morning. 早上好。 See you later. 再见。 May I clean your room? 我可以为您打扫房间吗？ Shall I come back later? 我可以过会儿再来吗？ Could you come back in an hour? 您能一小时后再来吗？ PHRASES ON THE JOB 第九十五页，共一百四十二页。 Attend: Good morning, Housekeeping. Guest: Good morning. Attend: May I clean your room, sir? Guest: Sorry, this is not the right moment. Attend: Shall I come back later? Guest: Yes please. Could you come back in an hour? Attend: That is OK. I’ll be back in an hour. Bye -bye. Guest: See you later. TALKING TO THE GUEST 第九十六页，共一百四十二页。 VOCABULARY dusting 去尘 toilet brush 马桶刷子 Trash bag 废物袋 general cleaning 总清洁 vacuum 真空 bucket 桶 mopping 拖地 scrub 擦洗 dustpan and brush箕萁和刷子 detergent 清洁剂 vacuum cleaner 吸尘器 mop 拖把 shampoo 洗发水 soap 香皂 bath foam 浴液 sewing kit 针线盒 comb 梳子 tooth brush 牙刷 Bady Lotion 润肤露 shower cap 浴帽 shoehorn 鞋拔 shoe shine 擦皮鞋 TURN DOWN SERVICE 第九十七页，共一百四十二页。 May I come in for turn down service? 我可以进来做开夜床服务吗？ Is there anything else I can do for you? 我还能为您做些什么？ Just a moment. 请稍等。 I will go and get it at once. 我马上去拿。 Thank you very much. 非常感谢。 You’re welcome. 不客气。 PHRASES ON THE JOB 第九十八页，共一百四十二页。 Attend: Good evening, may I come in for turn down service? Guest: Yes, come in please. Attend: Is there anything else I can do for you? Guest: Yes, I would like a few more towels. Attend: Sure. Just a moment. I will go and get them at once. Here you are, sir. Guest: Thank you very much. Attend: You’re welcome. Guest: Good night. Attend: Good night. TALKING TO THE GUEST 第九十九页，共一百四十二页。 VOCABULARY dry cleaning list 干洗单 breakfast menu 早餐