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Review our definition: “The ongoing process we use to define, evaluate and reward the work and how it gets done at Microsoft.” Note that the performance management process is sometimes used to refer exclusively to: Correcting poor performance Simply the process of review Reiterate that the process is broader than that…it is about getting better business results. Explain that you are going to start out in a way that is somewhat remedial. Describe the Performance Management Cycle at Microsoft. Goal Setting: The keystone to effectively utilizing Microsoft’s Performance Management process lies in setting clear goals. Once this clarity around expectations is established up front, then we all set about doing our jobs, applying the famous Microsoft work ethic to producing incredible results. Career Development – Another important responsibility that you have as a manager is to partner with your direct reports to help them chart a career path that will keep them engaged and contributing successfully at Microsoft for many years. Each manager and employee should have a performance check-in discussion and an in-depth career development discussion sometime in the January to March timeframe. To assist with career development the process is changing so that promotions can happen at any time of the year. The same business justifications will need to be considered, but review timing will not limit your ability to promote someone who is ready now. Performance Review - The annual assessment occurs in August. and compensation decisions are tied to the overall review rating. Ongoing Feedback - As a manager, it is your job to evaluate the forward progress of your directs on an ongoing basis via one-on-ones, project update meetings, hall way meetings, email exchanges and so forth. All along you should be providing them with feedback that helps them continually course correct. Ask: Did you know that a flight goes off course hundreds of times on its way to Hawaii? Then, how
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