《酒店服务英语》——08 Room Service 送餐服务.pptx

Unit 8 Room Service 送餐服务主讲人：灵犀地Section A Warming Up1. Can the room service waiter bring the meal into the guests’ room when they want to have a meal in the room? Section A Warming Up2. What information should the room service attendant remember when the guest wants to have a meal in the room? Section B DialoguesDialogue 1Attendant: Good morning, room service. May I help you?Guest: Can I have breakfast in my room?1 Attendant: Certainly, sir. We have two types of breakfast, American and continental.2 Which do you like better ?3Guest: May I know what continental breakfast has?4 Attendant: Peeled oranges, toast with butter, coffee or tea.type n. 类型，种类=kind1. Can I have breakfast in my room? 我能在房间里吃早餐吗？2. We have two types of breakfast, American and continental. 我们提供两种类型的早餐，美式早餐和欧式早餐。3. Which one do you prefer?您更喜欢哪一种呢？4. May I know what continental breakfast has? 我能可以知道欧式早餐包括什么？·Guest: I’d like a cup of coffee with two sugars, please.5Attendant: I see. May I know your name and room number, please?Guest: Sure, it’s Tim Green in Room 1708.Attendant: Let me confirm your order.6 Mr. Tim Green in Room 1708, continental breakfast, a cup of coffee with two sugars. Is that right?7Guest: Exactly.Attendant: Your order will be ready soon.8exactly adv. 确切地，精确地 exact adj. 确切的，精确的Thank you for calling.5. Id like a cup of coffee with two sugars, please. 我要一杯咖啡，并加两块糖。6. Let me confirm your order. 让我确认下您的订单。7. Is that right? 对吗？8. Your order will be ready soon. 您点的餐马上就好。Dialogue 2 Attendant: Good morning, room service. Can I help you?Mary: Yes, my family would like to have breakfast in our room. 9 Will you please send breakfast to our room? 10Attendant: Sure, madam. Would you tell us your name and room number, please?11Mary: Mary, Room 510.Attendant: Thank you. Which would you like, American breakfast or continental?12Mary: Just continental breakfast, please.9.My family would like to have breakfast in our room. 我们全家想在房间里吃早餐。10. Will you please send breakfast to our room? 你能送早餐到