《酒店服务英语》——03 Concierge Service礼宾服务.pptx

Unit 3 Concierge Service礼宾服务主讲人：灵犀地Section A Warming Up1. As a guest, you have a lot of luggage. How do you get your luggage to your room?2. As a bellman, when you see a guest coming with a lot of luggage, what should you say?3. As a doorman, when a guest wants to park a car, what should you say?Section B DialoguesDialogue 1 Bellboy: Good afternoon, madam. Welcome to our hotel.Guest: Good afternoon.Bellboy: May I help you with your luggage?1Guest: Yes, please.Bellboy: Just a moment, please. I’ll get a luggage cart. 21. May I help you with your luggage? 我来帮您拿行李箱好吗？ Can/Could I help you with your suitcase? 我来帮您拿手提箱好吗？ Let me help you with your luggage. 让我帮您拿行李。2. I’ll get a luggage cart. 我去取行李车。Section B Dialogues(A few minutes later)Bellboy: Madam, thanks for waiting. I’ll show you to the front desk. This way, please.Guest: Thank you.Bellboy: You are welcome.①v. 展示给……看；出示；展示 可带双宾语 show sb. sth.=show sth. to sb. He showed me his collections. =He showed his collections to me. 他给我看了他的收藏品。　②v. 表明；证明The figures clearly show that her claims are false.这些数字清楚地表明，她的说法是错误的。③n. 演出；歌舞表演；节目；展览；表现Shes the star of the show! 她是这台演出的明星！The latest computers will be on show at the exhibition. 最新型的计算机将在展览会上展出。Dialogue 2Doorman: Madam, can I help you?Guest: Could you call me a taxi?3 I have just checked out.Doorman: Yes, madam. Where will you go?Guest: The airport.Doorman: Just a moment, please. The taxi is waiting for you at the entrance.Could you call me a taxi? 你能帮我叫辆出租车吗？Guest: Thank you. Would you help me with my baggage?4Doorman: Certainly, madam. There are two pieces in the trolley. Is that correct?Guest: That’s right. Thank you very much. Goodbye.Doorman: Goodbye. Have a nice trip.①help (sb.) to do sth. 帮助（某人）做某事（to可以省）Mike helps to wash the dishes. 迈克帮忙洗盘子。I will help you to catch it. 我会帮你抓住它的。②help (sb.) with sth 帮助（某人）做某事。You can help us with the new plan. 你可以帮助我们制定新计划。③help oneself (to) 自用(食物等)Please help yourself to some milk. 你们请自己随便喝点牛奶。④can help doing sth 情不自禁做某事