《酒店服务英语》——11 Food and Beverage Service餐饮服务.pptx

;;;;;Mr. Green: Green. Oh, any chance of a table by the window?6 My wife loves the bird’s eye view of the city.7 As it’s our wedding anniversary, I want it to be a celebration.8 Waitress: I see. We have already received many bookings.9 Though we can’t guarantee anything, please be assured that we’ll try our best. I hope you will understand.10 ;Mr. Green: I do, but I would appreciate it, if it could be arranged.11 Waitress: We will try our best.12 Mr. Green: Thank you.;Dialogue 2 Zhao Peng: Hello, I’d like to change my reservation before.13 My name is Zhao Peng. Waitress: Ah, yes. Mr. Zhao, what seems to be the problem?14 Zhao Peng: I’m going to take part in a temporary cultural exchange activity, 15 so I’ll be late. Waitress: Hold on. 16;Zhao Peng: Well, I’d like to change the time to 7:30. Is that OK?17 Waitress: Of course, I’ll change it for you right away.18 Zhao Peng: Thank you. Waitress: This is my job, Mr. Zhao. And I’ve changed it for you. At 7:30 in the evening, we are looking forward to your coming.19;Dialogue 3 Mary: Hello, is that Beautiful Garden Restaurant? Waiter: Speaking. May I help you? Mary: Yes. I’d like a table for 10 at 8:00 this evening.20 I will hold a small party with my friends. Can you arrange it for us? Waiter: Just a minute.21 (After a while) Waiter: I’m sorry. There aren’t any tables left for 8:00,23 but we can give you one at 9:30. Would you like to make a reservation at that time?;Mary: Well, let me see. It seems a little late. Waiter: Usually the restaurant will be quieter at that time. Mary:That’s the truth, and we need a quiet place in fact.24 Waiter: Then I will recommend Beijing Room. It is quiet and spacious.25 And we offer free fruit juice after 9:30.26 Mary: Fine. I will change the time to 9:30. Waiter: Excellent. A table for 10 at 9:30 this evening in Beijing Room. May I have your name, please? Mary: Mary. Waiter: Thank you very much. Bye.;;;;3. Match the words or phrases with their Chinese meanin