中国现代汉语文学史(上)PPT 第二十四章 20世纪40年代的诗歌分野(1).pptVIP

Chapter 6 The Voice of the Market Chapter Objectives Discuss the different types of benchmarking. Assess what type of benchmarking is most appropriate for a particular situation. Compute single-, multi-, and total factor productivity. Understand the ethical issues associated with benchmarking. Copyright © 2017 Pearson Education, Inc. 6-2 Strategic Quality Planning Model Copyright © 2017 Pearson Education, Inc. Figure 6-1 6-3 Gaining Insights Through Benchmarking Benchmark An organization recognized for its exemplary operational performance Initiator firm Target firm Benchmarking The sharing of information between companies so that both can improve Copyright © 2017 Pearson Education, Inc. 6-4 Gaining Insights Through Benchmarking Benchmarking is good business because: Openness provides an impetus to continual improvement. Openness can create a competitive advantage through creating psychological barriers to competition. Copyright © 2017 Pearson Education, Inc. 6-5 Gaining Insights Through Benchmarking Process benchmarking Financial benchmarking Performance benchmarking Product benchmarking Strategic benchmarking Functional benchmarking Copyright © 2017 Pearson Education, Inc. 6-6 Purposes of Benchmarking Learning from success Borrowing ideas Best-in-firm Beating industry standards Best-in-class National leadership Best-in-world Copyright © 2017 Pearson Education, Inc. 6-7 Benchmarking Purpose and Quality Maturity Copyright © 2017 Pearson Education, Inc. Figure 6-2 6-8 Difficulties in Monitoring and Measuring Performance Limitations of accounting systems Variations in the ways companies compute the measures that affect the results Focusing too much on results and not causes Analyzing longitudinal data Comparisons between U.S. firms and foreign companies Copyright © 2017 Pearson Education, Inc. 6-9 Productivity Measures Single-factor productivity = output/(a single input) Multiple-factor productivity = output/(the sum of multiple inputs) Total-factor productivity =