德斯勒 人力资源管理 题库chapter 09.docxVIP

Human Resource Management, 15e (Dessler)Chapter 9 Performance Management and Appraisal Which of the following terms refers to the process of evaluating an employees current and/or past performance relative to his or her performance standards? employee selectionperformance appraisal employee orientationorganizational development Answer: BExplanation: B) Performance appraisal means evaluating an employees current and/or past performance relative to his or her performance standards. Performance appraisal always involves setting work standards, assessing the employees actual performance relative to those standards, and providing feedback to the employee. Difficulty: EasyChapter: 9 Objective: 1AACSB: Analytical Thinking Learning Outcome: 9.1 Describe the performance appraisal process. The primary purpose of providing employees with feedback during a performance appraisal isto motivate employees to. apply for managerial positionsremove any performance deficiencies revise their performance standardsenroll in work-related training programs Answer: BExplanation: B) The purpose of providing feedback to the employee is to motivate him or her to eliminate performance deficiencies or to continue to perform above par. Difficulty: ModerateChapter: 9 Objective: 1AACSB: Analytical Thinking Learning Outcome: 9.1 Describe the performance appraisal process. A performance appraisal is based on the assumption that an employee understood what his or her performance standards were prior to the appraisal. Answer: TRUEExplanation: The term appraisal assumes that the employees knew what their performance standards were and that they received feedback required to remove performance deficiencies. Difficulty: Moderate Chapter: 9Objective: I AACSB: Analytical ThinkingLearning Outcome: 9.1 Describe the performance appraisal process. Supervisors should provide employees with feedback, development, and incentives necessary to help employees eliminate performance deficiencies or to continue to perfor