列维奇 商务谈判（第8版）Lewicki8eChapter17.pptxVIP

NegotiationSection 06:Resolving DifferencesChapter 17:Managing Negotiation Impasses? 2019 McGraw-Hill Education. All rights reserved. Authorized only for instructor use in the classroom. No reproduction or further distribution permitted without the prior written consent of McGraw-Hill Education. The Nature of ImpasseImpasse is a state of conflict with no quick or easy resolution.Impasse is not necessarily bad or destructive, although it can be.Impasse does not have to be permanent.Impasse can be tactical or genuine.Impasse can be partial.Impasse perceptions can differ from reality.Intransigenc