EnglishforTourLeaders领队英语21课件讲解.pptxVIP

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;;;;;;BR_5;(1) Thetourleadershouldbalancetheinterestsbetweenthemajorityoftouristsandtheminorityones.Althoughmostguestsproposedtocancelthenightvisit,thetourleadershouldtrytomeetMr.Xu’srequestortogethisunderstanding.

(2) Thetourleadershouldsignawrittenagreementwiththetouristswhichexplainswhytouristsgaveupthetourandhowtodealwiththeunuseditemsthattheyhaven’tenjoyaccordingtothecontract.

(3) Thetourleadershouldunderstandthatheshouldoperateaccordingtotherequirementsofthecontract.Anychangeinthecontractshouldbemadesubjecttotheapprovalofallthetourmembers;小知识：领队联系地陪

1.旅游团抵达后，地陪会站在明显的地方举起站牌，领队应主动前往联系地陪。

2.领队应及时与地陪接洽，告之组团社的名称、客源地，并自我介绍。

3.与地陪核实旅行团实到人数，集中清点行李，集合登车。

4.与地陪核实行程计划。如果地陪的行程有出入，领队应请示组团社批准。

5.离开机场赴饭店途中，地陪介绍下榻酒店，宣布当日或次日的安排活动以及集合时间、地点，领队应予协助。;;;two_1;;Atourleadershouldrespondtotouristsiftheywantto(1)________________.Usuallyatourleadershouldadheretotheitinerarythatisspecified(2)________________.Heshouldnotchangetheitineraryorthetravelschedule(3)________________.Iftouristswanttochangetheitinerary,thetourleadershould(4)______________________.Providedthattheirproposalisfeasible,hemaymake(5)______________________.Appropriateadjustmentoftheitineraryshouldbemadeinaccordancewiththe(6)_____________.Inaddition,theadjustmentoftheitinerarycannotbemadeunlessthetourleaderacquirestheapprovalofboththelocaltravelserviceand(7)___________________.Thetourleadershouldinformtouristsofthechangeandtrytoget(8)________________.;2.Fillintheblankswiththewordsandexpressionsgivenbelowandchangetheirformswhennecessary.

evaluationadjustrespondapplicationspecify

Feasibility

(1)Tourleadershould___________totouristsiftheywanttochangetheitinerary.

(2)Itinerary___________inthecontractshouldnotbechanged