IMGFAQsIMG常见问题解答.PDFVIP

  IMG FAQs IMG 常见问题解答  What is IMGs mailing address? IMG 的邮寄地址是什么？ General Mailing: International Medical Group, Inc. 2960 N. Meridian Street Indianapolis, IN 46208 USA Claims: Claims Department P.O. Box 88500 Indianapolis, IN 46208-0500 E-mail: CustomerCare@ ATTN: Claims Department  How long does it take to process my application and receive my ID card and other documents? 申请投保以及收到保险卡及相关材料需要多长时间？ Every attempt will be made to process your application timely. The specific time frame depends largely on the type of coverage for which you are applying. If you are applying for short-term coverage under the Patriot series, IMG will process your application and forward fulfillment materials within one business day. If you are applying for coverage under the Global or Group series, IMG will process your application within three to four business days following the receipt of all required information. Fulfillment materials will be forwarded the same day coverage is approved. IMG 会尽快处理你的投保申请。具体的时间基本上取决于所申请购买保险的类型。如 果你申请在Patriot 系列里的短期保险，IMG 会在1 个工作日内处理你的申请并转发完 成的所有材料。如果你申请Global 或Group 系列下的保险，IMG 会在收齐所有必要信 息的3 －4 个工作日内处理你的申请。完整的材料会在保险范围通过审批的当天转发。  Do I need to carry the ID card with me at all times? 我需要随时携带保险ID 卡吗？ Your ID card contains important information including contact information for IMG should a medical emergency arise. We recommend that you carry it with you at all times. 你的保险ID 卡包含重要的信息，包括IMG 的联系方式。IMG 保险公司应该是在你在 紧急情况下第一个出现在你面前的人。保险公司建议学生随身携带着ID 卡。    What if I need a replacement card because the original was lost, stolen or damaged? 如果由于原来的保险ID 卡丢失、被盗或损坏而需要一张新的保险ID 卡，应该如何办 理？ There are several ways to obtain a duplicate ID card