护理风险管理在外科护理管理中的应用分析.docVIP

护理风险管理在外科护理管理中的应用分析 　　【摘 要】目的：研究护理风险管理在外科护理管理中的效果。方法：将我院行外科手术治疗的患者350例随机分为两组，研究组给予风险护理管理，对照组给予常规护理管理，比较两组护理效果。结果：研究组的护理有效率达98.86%，明显高于对照组的96%，护理差错次数明显少于对照组，且未发生护理纠纷，对照组中发生护理纠纷6起。研究组患者的满意度为96.57%，明显高于对照组的90.86%，且患者的并发症发生率明显低于对照组。上述差异明显，具有统计学意义（P0.05）。结论：风险管理应用于外科护理管理中尤为重要，势必将大大增强护理人员的风险意识，提高护理知识，降低差错时间发生机率，提高患者满意度，从而为患者及医院提供更有力的安全保障。 　　【关键词】护理风险管理；外科护理；满意度 　　【文章编号】1004-7484（2014）07-4079-01 　　【Abstract】Objective： To study the effect of nursing risk management in surgical nursing management. Methods： our hospital surgical operation in 350 patients were randomly divided into two groups， study group received nursing risk management， control group was given conventional nursing management， nursing effects were compared between the two groups. Results： the nursing research group， the effective rate was 98.86%， significantly higher than that of the control group of 96%， the number of nursing errors significantly less than the control group， and no nursing disputes， the control group of nursing disputes in 6. The patients satisfaction was 96.57%， significantly higher than that of the control group of 90.86% patients， and the incidence rate of complications was significantly lower than the control group. The difference is obvious， with statistical significance （P 0.05）. Conclusion： the application of risk management is particularly important in surgical nursing management， which will greatly enhance the nursing personnels risk awareness， improve nursing knowledge， reduce the incidence of errors in time， improve the satisfaction of patients， so as to provide security more effective for patients and hospital. 　　【Keywords】nursing risk management； surgical nursing； satisfaction 　　近年来，随着人们法律意识以及医疗知识水平的不断提高，各种医疗事故案件.医患纠纷引起的社会关注较多，由此而对医院的管理工作也带来了较大的挑战，特别是外科，因遇到的患者多发病较急，且病种复杂，危险性高，病情控制难度大，较多需采取手术治疗，患者及家属情绪不稳定，很容易产生各种纠纷。因此，对外科护理的风险管理显得尤为重要。现阶段，对外科护理管理风险控制的关键在于对可能发生的风险事件能够可靠地估计，并能采取必要的技术手段加以处理从而降低风险损失，为患者及医院双方提供安全保障。现就我院自2012年以来开展的外科风险管理内容报告如下： 　　1 资料与方法 　　1.1 一般资料本文选取我院行外