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DEALER SERVICE BULLETIN Number: DSB 09-0022 Date: 4/809 Supersedes: DSB 07-0049 Title: 90% Furnace Heat Exchanger Inspection Procedure PRODUCT CATEGORY: 90% furnaces MODELS AFFECTED: 320A, 321A, 340A, 340M, 345M, 350A, 350M, 351D, 352A, 352M, 355A, 355B, 355C, 355M, 398A, 398B, 399A 58SX, SXA, SXB, SXC, DX, DXA, DXC, VCA, VUA, MCA, MCB, MXA, MXB, MSA, UVB, MVP, MVB, MVC, MTA, MTB 490A, PG9MAA, PG9MAB SITUATION: There are several furnace heat exchanger inspection methodologies that have been used in the field. Improper or inadequate furnace heat exchanger inspection techniques can result in the misdiagnosis of a heat exchanger failure when a failure has not occurred or is not imminent. SOLUTION: Attached is the official Carrier / Bryant / Payne 90% Furnace Heat Exchanger Inspection Procedure. This procedure should be utilized to properly diagnose a heat exchanger failure once preliminary service and troubleshooting techniques indicate the heat exchanger is suspected to have failed. This bulletin may also be used as a reference to verify the furnace is installed properly. The maintenance items section can be used to identify any existing or future service related issues. This inspection procedure details significant installation, set-up, and maintenance items that can impact furnace operation, combustion characteristics, and heat exchanger performance and reliability. In general, if an initial check of combustion performance as detailed in Section 2 of this procedure yields CO levels in the vent of 200 ppm or less, no further examination or inspection of the heat exchanger is required. Installation, set-up, and maintenance items should still be reviewed and corrected to resolve any remaining furnace operational concerns. An excess air measurement can also help in diagnosis of heat exchanger failure. The combustion check procedure included in this document details additional steps to include t