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Company Logo LOGO 新编商务英语函电 编著:郑书燕 Chapter 1 An Overview of Written Business Communication 商务书面交流概述 1.1 Language and Structure 近年来的研究成果表明商务函电应主要遵循7C、KISS和ABC三个原则。7C是指函电要做到:Clearness(清楚)、Conciseness(简洁)、Correctness(正确)、Concreteness(具体)、Courtesy(礼貌)、Consideration(体谅)和Completeness(完整)。KISS原则是要求函电保持短小简明, Company Logo 即:“Keep it short and simple.”。ABC原则是要求函电要Accurate(准确)、Brief(简洁)和Clear(清晰)。 1.2 The Layout of a Business Letter 1.2.1 Letter Specimen Letter (Letter head/信头-------1.2.1.a) Evergreen Luggage Co., Ltd. 120 Nanjing Road Shanghai, P. R. China 20082 Telephone: 0086 21 Fax: 0086 21 E-mail: service@ Company Logo (Date/日期------1.2.1.b) Date: November 9, 2008 (Inside address/信内地址------1.2.1.c) Mr. Eugene Brigham General Manager Four Seasons Merchandise Co., Limited 2801 East Vernon Avenue Vernon, CA 90058 USA (Reference number/档案号------1.2.1.d) Our ref. SP1158M (Subject/主题------1.2.1.e) Re: Catalogue requested at Canton Fair Company Logo (Salutation/称呼语------1.2.1.f) Dear Mr. Eugene Brigham, (Body of the letter/信的正文------1.2.1.g) We are very pleased to meet you at the Canton Fair last month. Further to our discussion on items in which you are interested, two copies of our latest catalogue with prices are enclosed for your reference. You would find we carry a wide range of product lines in this area. Indeed, as a leading manufacturer, we continuously provide our clients with quality luggage in terms of versatility, reliability and design. Most of the items Company Logo on the catalogue are in good market demand in both eastern and western coasts of the United States. Please kindly inform us the items and quantity you consider to order. We hope we can work out our first deal soon. We are looking forward to your early reply. Should you have any question, please do not hesitate to call me at 008
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