Affecting pediatric nurse nurse-patient relationship factors and preventive measures.docVIP

 PAGE \* MERGEFORMAT 8 Affecting pediatric nurse nurse-patient relationship factors and preventive measures [Abstract] Analysis of the dispute through the care and make relevant preventive measures, proposed by the nurse with a strong sense of responsibility and love, and exquisite technology, emphasis on communication. [Keywords] pediatric nurse-patient relationship Countermeasures With the medical model changes, the general increase in the level of medical knowledge, people have put forward higher requirements for nursing care. As the pediatric mood of anxiety with parents, children complained of is not an accurate expression of the characteristics of highly subject to disputes, which requires not only skilled nursing expertise, ability to judge accurately, but also with the corresponding psychological qualities and communication skills . In the nurses and patients is becoming concerned about the contradiction between the families of hot spots, the careful analysis of nurse-patient conflict and explore its mitigation measures, to safeguard the interests of patients, reflecting the hospital functions, and better promotion of pediatric care to carry out the work of great significance. A clinical data I Section of existing staff 25 people, including 7 outpatient infusion room, training room 3 cerebral palsy, pediatric ward 15. One deputy director of the nurses, three persons, two persons in charge of nurses, nursing division six people, nurses, and 14. From January 2006 -2,009 1 month, patients in our department were treated to live more than 9,000 trips, temporary infusion more than 5400 passengers, three years, a total of 20 nursing dispute, of which the attitude of 6, the fluid extravasation 3 onwards, the hospital management fees dissatisfied 4, the check caused by error 4 lax, the direct cause of the families of three cases; 2 in the dispute resolved by the hospital and the rest are in Section be resolved. 2 Analysis 2.1 The factors that nurses 2.1.