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- 2017-05-03 发布于浙江
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Hsieh Fu-Liang Tan a supermarket fruit- services should be three fruits
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Hsieh Fu-Liang Tan a supermarket fruit: services should be ‘three fruits’
In recent years, fruits and sale terminals presents a very big change from the initial number of Shuiguo Tan, developed to some of the larger supermarkets also began selling fruit, then emerged in large-scale fruit shop. Today, large and small fruits, like the rise of supermarkets springing up. These fruits not only meet the supermarket individual needs of consumers, but also opened up for another piece of fruit sold heaven and earth. Yuan-Zhuo brand institutions in the research and consulting practice, found that fruit and supermarkets should be doing a good job ‘three fruits’ service.
A fruit: services should be exposed ‘smile’ fruit
Customer Ying-door smile; shopping guide the process to keep smiling; checkout for payment is full of smiles; away customers have to smile. ‘Laugh’ fruit for customers to feel at home, feeling like the back of ‘her family’. ‘Laugh’ fruit service, afraid not to return customers ‘maiden’ do?
Consumers want to see the smiling faces of vendors, no one was willing to take hot face, but also criticized for spending too cold butt rub business. Fruit retail terminal competition, no one can monopolize the markets, there is no monopoly of this market opportunity. But far Zhuo brand institutions in the research process found that the vast majority of supermarket fruit and are numb expression Purchasing Guide, frosty, only in used to sell fruit, and even some fruit supermarket Purchasing Guide also ‘slovenly’, disheveled. In addition, in closing this part of payment, fruit and supermarkets should provide a convenient credit card consumer services, it should be full of smiles in the checkout process to facilitate the consumers, to create a warm environment and consumer communication, in the ‘last minute’ to keep customers importers. But the majority of fruit supermarket checkout services to reach this basic requirement.
We say that a smile d
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