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Knowledge management control what is- Yes how-
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Knowledge management control what is? Yes how?
With the warming of the knowledge economy, knowledge management (Knowledge Management KM) the focus of attention, mainly due to development of information technology, especially the rapid development of network technology, people continually expand access to information, access to means of gradually faster, resulting in business The rapid expansion of information, despite the ‘knowledge is power, knowledge is wealth’, but if you can not effectively manage it and quick to use, then the messy, fragmented information is difficult to become a useful business knowledge, to play its ‘knowledge’ of the power ! Generate wealth for the enterprise, and perhaps before long there will be a chief knowledge officer enterprises CKO, as far as I know the current number of cutting-edge knowledge-based enterprises have emerged a ‘knowledge-director of’ this role.
Then the enterprise knowledge management mainly in charge of what? I feel nothing more than the contents of the following points, then the CRM integrate with enterprise systems implementation, application.
① platform for managing knowledge: knowledge of the carrier (electronic version) and the flow channels, such as business knowledge base and sharing rules;
② The sources of management knowledge: Information submitted will be multi-channel, multi-source information in centralized storage management, and enterprise-related any person, including employees, customers and competitors, the media are all information providers;
③ Management Body of Knowledge Identification: The valuable information found into enterprise knowledge, the need for specialized personnel commitment;
④ management knowledge sharing permissions: job responsibilities according to what they need, that is, to avoid the spread of knowledge, but also to avoid the important secret of enterprise knowledge leaked;
⑤ updates and use of management knowledge: the user’s constantly i
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