Salesman you are how to deal with tough customers-.docVIP

 PAGE \* MERGEFORMAT 14 Salesman you are how to deal with tough customers? Each sales representative does not like to deal with tough customers, because each customer is always tough to their normal work to manufacture certain barriers, and make themselves struggling to cope with. In fact, our sales representative if they can clearly grasp the customer’s needs, considering problems from another location, perhaps suddenly find ‘tough’ and customers ‘cute’. With actions for the customer, is the most powerful weapon September 15, 2005, is responsible for F City HR drum washing machine business Xiao Wang a sudden that phone call, let him examine urgently prepare for a moment, and is responsible for operating a small city, Ho S regional rotation. Xiao Wang mind clear, HR drum washing machine in S city, for several successive operations, is a reason for the local Chinese entrepreneurs Gaobu Ding Li Industrial Co., Ltd. General. S in the city a total of five major appliance retail stores, industry and trade will have the three Chinese businessmen, occupying the city’s retail share of 70%, almost in a monopoly position. One can imagine that firms in the natural bully ‘plant’, most of the manufacturers on behalf of not negotiating with the Chinese merchants of equal weight, only submissive, or risk being withdrawn field problems. 17, first arrived in the city of Amy S spent a full day to a preliminary understanding of their brand confusion and Lee faced a total of person the character and management style, business needs, mind we have a certain response. 18, Amy, without any reservation circumstances, single-handedly came to Lee a total offices, the total of his and Lee’s first working visit. ‘Hello, General Lee, I was HR drum business Xiao Wang, wishes to disturb, like him to bear with. ‘Lee looked at the total face expressionless:’ You roll that we have decided not to, and you quickly put those thoughts to me to dispose of the machine, I’ll be on a new brand of