Hotel management students for vocational and interpersonal communication skills training seminars.docVIP

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  • 2017-05-13 发布于浙江
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Hotel management students for vocational and interpersonal communication skills training seminars.doc

Hotel management students for vocational and interpersonal communication skills training seminars

Hotel management students for vocational and interpersonal communication skills training seminars [Abstract] interpersonal communication skills for people in modern society is a very important capability, but most of the vocational Hospitality Management for students to develop interpersonal communication skills is not enough attention, poor interpersonal communication skills of students who will directly impede student career development of vocational professional hotel management should be strengthened in all aspects of teaching students to develop interpersonal communication skills, through class meetings, extracurricular activities, social practice, and strengthen the mental health guidance and other ways to improve their interpersonal communication skills. [Paper Keywords] hotel manager interpersonal communication and interpersonal communication skills training approach First, the content of interpersonal communication skills and the importance of practitioners in the hotel Interpersonal communication, refers to two or more individuals or groups to pass through certain channels of communication and exchange their views, ideas, thoughts, and feelings and aspirations, so as to achieve mutual understanding, mutual understanding of the process is the essence of communication mutual exchange of information between people in the process the hotel staff interpersonal communication skills, mainly refers to the staff and employees, between employees and customers, employees and the exchange of information between superiors and have sent and received accuracy, including external and internal motivation skills which, appropriately, and communicate with people to determine the effectiveness of communication skills is the basic measure. Vocational Hotel Management graduate students are engaged in the hotel at the beginning of the service line that offers a variety of direct services. Throughout the recruitment of personnel information on the major hotels

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