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2017-05-17 发布于浙江
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Satisfied from the Perspective of Higher Education Quality.doc

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Satisfied from the Perspective of Higher Education Quality

Satisfied from the Perspective of Higher Education Quality Abstract: In the “satisfied” with the vision to write papers in a new understanding of quality of higher education is a major issue that we face. Quality is the degree of indicators to meet customer needs, “satisfactory” is the ultimate quality of higher education to pursue. Quality of higher education “satisfied” with the main students, teachers, parents and employers. “Satisfied” with the connotation of that meet customer functional requirements, the form of needs, outreach needs, the price needs. “Satisfied” strategy “three-step”: a scientific analysis of the customer “satisfactory” degree, to meet the customer’s basic needs and exceed customer expectations needs; “satisfied” with the security including the establishment of individualized quality and diversity of view of design quality evaluation index system the establishment of government, a combination of market regulation assurance mechanisms. Keywords:: higher education; quality; satisfaction First, the quality of higher education “satisfied” with the pursuit of 1. Quality is the degree to meet customer needs indicators. Quality is the lifeline of institutions of higher learning, but also the core of higher education business. According to IS09000 standard, “quality” is defined as “a set of inherent characteristics meet the requirements of the level”, that is the core of the quality to meet customer needs. Therefore, strengthening the sense of quality higher education business is ultimately a sense of a customer problem. On the other hand, the “customer focus” management principles demand we have greatly improved the quality of education and teaching in order to increase the students, parents, social satisfaction, enhance the reputation and visibility of higher education to increase the source of students, and reduce losses. We have often talked of “quality first”, “user first” is made from that point. Because the loss of the quality of