酒店管理前厅 酒店服务操作——查看酒店邮箱2015叶予舜).pdfVIP

酒店管理前厅 酒店服务操作——查看酒店邮箱  Why is this task important for you and our guests? 为什么这个任务对于你和我们的客人如此重要？ Answers: 回答： 1. People send emails to the hotel which are important and they expect them to be actioned swiftly. 人们发送重要的邮件到酒店并希望邮件被立即处理。 2. These emails can include room reservations and other important information for guests 这些邮件包含房间预订以及客人的其他重要信息。 3. I appreciate that by checking the mail box frequently, messages are actioned swiftly and information will not get lost. 时常检查邮箱，邮件被迅速处理且信息不会丢失对此我表示感激。