基于在孵企业满意度的孵化器知识服务能力评价研究.pdfVIP

Vol.18 NO.5 第 18 卷第5 期 科技与管理 2016 年 9}] Science-T echnology and Management Sep. , 2016 文章编号:1008 -7133(2016)05 -0082 -06 墓于在瞬企业满意度的鹏化器知识服务能力评价研究 安宁，郭辰 (哈尔滨理工大学管理学院，黑龙江 哈尔滨 150080) 摘 要:孵化器知识服务能力对于孵化知识型企业，孕育战略性新兴产业具有重要作用。从在牌企业满 意度视角出发，构建孵化器知识服务能力评价体系，以国家级孵化器的在孵企业为样本，通过问卷调查 和灰色关联法，评价该孵化器基于孵化周期的知识服务能力，并提出相应改进策略，以期为万众创业、 大众创新背景下的孵化器有的放矢的增强知识服务能力、提高知识型企业的孵化效率和效果，提供理 论依据、方法支持和实例参考。 关键词:科技企业将化器;知识服务能力;评价体系;在掰企业满意度 DOI: 10. 16315/j. stm. 2016. 05. 014 中图分类号: F272. 2 文献标志码:A Knowledge service capacity evaluation of incubators based on satisfaction of incubating startups AN Ning , GUO Chen (School of Management , Harbin University of Science and Technology , Harbin 15008 , China) Abstract: Knowledge service capacity of incubators plays an important role on hatching knowledge startups and cul- tivating strategic emerging indust巧. Based on the perspective of satisfaction of incubating startups , the paper con- structs evaluation system of knowledge service capability of incubators , then uses questionnaire survey method and grey relational analysis method to evaluate the capacity of a typical state-level incubator , and then provides some improvement tactics. The purpose of paper is to provide necessa可 theoretical basis , management methods and a ref- erence example to enhance the hatching efficiency and effectiveness of incubators in the environment of mass entre- preneurship and innovation. Keywords: technology business incubator; knowledge service capacity; evaluation system; satisfaction of incuba- tmg startups 当前，我国已进