管理学全部简答（Management is all simple）.docVIP

管理学全部简答（Management is all simple） 1. What are the basic characteristics of management? 1. Management is a social phenomenon and cultural phenomenon. 2. The subject of management is the manager. The tasks of management can only be layered. The core of management is managing relationships. 2. Brief introduction of general methods of study and study management? 1. Materialist dialectics. 2. System methods. 3. Theoretical contact practical methods. What are the characteristics of the system? 1. Integrity 2. Purpose. Openness. 4. Exchange. 5. Interdependence. 6. Control. Describe the characteristics of management? 1. The general 2. Comprehensive 3. The historic 4. Practical 5. What is the view of the system? 1. Overall view 2. Open and closed The idea that closure is dead The idea of blurring the line Maintain a balanced view of your body 6. Thoughtful feedback 7. Powder and viewpoint 8. Continuous differentiation and improvement 9. Equivalent views 6. The conclusion of hawthornes experiment? Workers are social people There are informal organizations in the enterprise 3. The new leadership capability is to improve employee satisfaction 4. There is the hawthorne effect 7. Describe the characteristics of strategic management? 1. The systemic 2. Long-term foresight 3. External resistance Be flexible 8. Describe the characteristics of total quality management? Focus on customer focus 2. Leadership 3. Full participation 4. Process method 5. Systematic approach to management 6. Continuous improvement Make decisions based on facts 8. Relationship with fox 8. Describe the characteristics of the external environment? 1. Change is one of the main characteristics of external environment 2. The contraband reversal of consumer and production has been the second major feature of the external environment 3. The ubiquitous competition is the third major feature of the external environment of the enterprise 9. What is the main point of scientific management theory? 1. The central problem