节假日护士自主排班模式的实施效果评价.docVIP

精品论文 参考文献 节假日护士自主排班模式的实施效果评价 陈春萍 路丽芬（通讯作者） 　　苏州大学附属第三医院 江苏常州 213003 　　【摘 要】目的：探讨我科节假日期间，实施护士自主排班模式后的效果分析。方法：长假期间实施护士自主排班模式，制订护士自主排班规则，从病人对护士的满意度、医生对护士的满意度、护士对排班认可度、病区不良事件发生率，病人投诉率，排班更改次数，病区护理质量达标率等方面观察其应用效果。结果：实施护士自主排班模式可显著减少护士调班次数，有效提高护士及患者满意度，提升临床护理质量和护理水平，确保护理安全。结论：实行护士自主排班模式，护士及患者满意度明显提高，临床工作质量显著增加，具有一定的临床借鉴意义。 　　【关键词】节假日；护士；自主排班；满意度；工作质量 　　Clinical application of autonomous duty schedule by nurses in holiday 　　CHEN Chun-ping and LU Li-fen 　　【Abstract】Objective To investigate the influence of autonomous duty schedule arranged by nurses in holidays. Methods A new duty schedule model which was autonomously arranged by nurses in holidays was built. Data including the satisfaction degree of patients and doctors to nurses and nurses to their job, the incidence of adverse events, the complaint rate of patients, the frequency of duty schedule changing and the standard rate of nursing quality were collectted and analysed. Then, results obtained from the new autonomous duty schedule model were compared with that from the previous one. Results Compared with the previous model, autonomous duty schedule arranged by nurses can significantly decrease the frequency of duty schedule changing and increase the satisfaction degree of patients and patient, as well as improve nursing quality and safety. Conclusion The new autonomous duty schedule could significantly improve the satisfaction degree of nurses and patients. Moreover, nursing quality and safety were markedly improved. These results may give a hand to us in duty schedule in holidays. 　　【key words】Nurse; Holiday; Duty schedule; Job satisfaction; Work quality 　　【First-authorrsquo;s address】Nursing department, The Third Affiliated Hospital of Soochow University, Changzhou, 213000, China 　　【中图分类号】 【文献标识码】A【文章编号】2096-0867（2015）-06- 　　护理排班是护士长工作的重要内容，是安排适当的人在适当时间从事适当工作的一种计划性任务，是一门学问[1]。排班是每位护士长值得思考和探索的问题。人性化的排班方式是促进优质护理良好开展的润滑剂，排班模式的创新是护理管理的进步，对调动护士工作积极性、提高工作效率、增强责任心都有很重要的推动作用[2]。 　　我国护士现有的排班制度是护士长根据国家规定的工作日， 按工作需要给予