QFD_设计案例.pptVIP

SENG613 - QFD - Davis, Zannier, Geras Quality Function Deployment QFD for Software Requirements Management Objectives Upon completion of this chapter, students will: Understand what Quality Function Deployment (QFD) is Understand how QFD compares to other software development life cycles Be able to identify the primary QFD tools and concepts Be able to identify the QFD practices that might be useful in non-QFD working environments 1. Introduction to QFD 1(a) QFD - Definition 1(a) QFD – Definition (Cont.) 1(b) QFD - Benefits 1(c) QFD - History 1(d) Software Engineering Context 1(e) Requirements Engineering Context 2. QFD Life Cycle Considerations QFD Process SQFD Process 2(a) Traditional QFD Phases 2(b) Adapting QFD to Software 2(b) SQFD Process 3. The House of Quality 3(a) Customer Requirements 3(b) Affinity and Tree Diagrams Exercise 1 – Affinity Workshop 3(c) The Planning Matrix Quantifies Customer Requirements. Quantifies Perceptions of Existing Products. Allows adjustment based on design team. 3(c) The Planning Matrix Customer Satisfaction – existing products fulfilling specified requirements. Improvement Ratio = Planned Performance / Existing Performance Sales Point – weight for marketability Overall Weighting = Importance Weighting x Improvement Ratio X Sales Point 3(c) The Planning Matrix 3(d) Technical Requirements Engineering Characteristics, Voice of the Company. Identify Measurable Characteristics related to Customer Requirements. Direction of change included to lead to improvement of product performance. 3(e) Interrelationships Between customer requirements and technical requirements Translation and correlation step Critical to generate consensus between development team and customers. 3(e) Interrelationships 3(f) “The Roof” Considers impact of technical requirements on each other Feature to feature comparison Augment or impede? Critical Question: Does improving one requirement cause a deterioration or improvement in another requireme