基于六西格玛方法的供应物流技术应用研究-机械工程专业论文.docx

基于六西格玛方法的供应物流技术应用研究摘要全球化背景下，竞争日渐激烈，同时客户需求又不断多样化，对供 应链管理提出了更高的要求，而对于企业来说，稳定、高效的供应物流 是企业生产和销售物流的有力保障。本文利用六西格玛管理方法，按照DMAIC的步骤，解决外资企业在 中国工厂供应物流中具体的物料供应的问题，针对物料供应，根据实际 情况和客户需求定义了相应的关键衡量指标，即使用点人均缺料率和物 流周转率，量化了物料供应的问题，进而决定影响关键输出的关键输入， 收集数据，利用统计方法进行分析，并运用普氏矩阵和层次分析法来聚 焦改善方法，结合实际情况提出了5个方法，包括了补货方法改善方法， 运输方式改善方法，库存记录精确度提高方法，内部物流线路改善方法 和安全库存优化，经过验证后运用到实际中，使得两个关键输出指标得 到了改善。关键词：六西格玛管理，DMAIC，供应物流，普氏矩阵，层次分析法APPLIEDRESEARCHOFSIXSIGMAMETHODSONINBOUNDLOGISTICSABSTRACTWiththeglobalization,competitionbecomesfiercerandfiercer,whilecustomer needs turntobediversified.Thesemeanahigherrequirementforthesupplychainmanagement. Stableandefficientinboundlogisticsistheguaranteeofproductionandsalesforthe enterprise.This paperis based on SixSigma management, follows DMAIC,and triesto solvethe specificmaterialsupplyproblemininboundlogisticsintheChinesefactorybelongingto foreigncompany.Regardingmaterialsupply,Keyperformanceindexaredefined accordingto actualenvironment andcustomerneeds, whicharePOU(Point ofUse) availabilityandlogisticsturn,sothattheproblemofmaterialsupplycanbemeasured,and thensomekeyinputsaffectingthekeyoutputsaredetermined.Afterthedatacollection, analyzingitwithSPCandfocusingcandidatedmethodsbyPughMatrixandAHP (AnalyticHierarchyProcess),finalfiveimprovementmethodsarechosenconsideringthe practicalenvironment,whichincludereplenishmentmethodimprovement,transportation wayimprovement,IRA(Inventoryrecordaccuracy)improvement,Innerlogisticsroutine improvementandsafetystockoptimization.Finallytheyareverifiedinthecontrolphase, and the two output KPIsareimproved.KEYWORDS:sixsigmamanagement, DMAIC,inbound logistics, PughMaterix,AHP目录摘要............................................................................................................................................................IABSTRACT..............................................................................................................................................II目 录.........................................................