卓越护理PPT课件.ppt

Excellence in Nursing卓越的护理 Art or Science 艺术或科学 Definition of Nursing定义 Nursing is an art which is supported by science and practiced for the enhancement of human health 护理是一门以提高人们的健康为目的的科学与实践结合的艺术 Core value and Meaning核心价值和含义 Nursing involves a somewhat mystical ability to communicate and have a relationship with people for the purpose of improving their health and is supported by science 护理需要一种独特的能力,这种能力即为改进人们健康为目的,在科学的指导下与人进行交流和建立关系的能力 Dictionary Meaning of Art艺术的定义 A skill acquired by experience, study or observation; for example, the art of making friends” 通过经验学习或观察而获得的一种技术如交朋友的艺术 An art implies a personal unanalyable creative power, such as the art of choosing the right word 艺术意味着个体无需分析的创新能力如选择合适字的艺术 On-the-Level同等水平 Performance Communication that Works有效的工作交流 Definition-On the Level同等的定义 Regardless of our position in life, we all have more similarities than differences 在生活中无论我们的地位如何,我们之间相同多于不同 Single economy and ecology 同一经济,同一人类 Single family同一家庭 Increasing interdependence 不断增加相互依赖 Single boat on level sea 在大海里的同一条船上 Hypothesis of “On the Level”假识 This approach is rooted in the notion that effective person to person communication is a cornerstone of excellent performance and a good work climate and that is it also a key to deep personal satisfaction and success in today’s very complex, changing and often crazy work environment. 这种方式植根于这样的含义”有效的人与人之间的交流是卓越工作的核心,良好的工作氛围也是当前复杂,不断变化,充满压力下工作的人们深层的个人满意度和成功的钥匙 Directness直接 Person to person 个体对个体 Descriptive language 描述性的语言 Honest 诚实 Rich in information 足够的信息 No hidden agenda 无言外之意 Humble 谦卑 Intends to create trust 意在产生信任 Illustration # 1, nurse starting IV Mr. Wu, I am your nurse for today. My name is Miss Lu. Your doctor has ordered a special medicine to treat the infection in your gall bladder that must be given directly into your vein. This will require putting a needle in the vein of your hand or arm. Have you ever had an IV before? 吴先生，今天我是你的护