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Managing Human Resources人力资源管理
Administrative Leadership Following Legal Guidelines and Organizational Policies Role of leadership in empowering workers Shera and Page (1995) define an empowered organization as one in which “leadership and responsibility are shared, communication and interaction patterns are based on principles of empowerment, and organization changes are possible from below as well as from the upper levels of the organization” (p. 3). Spreitzer (1996) identifies three dimensions of psychological empowerment among employees: The degree to which individuals have a choice in determining what they do or how they behave in the workplace. The degree to which employees feel that they can do the job well (self-efficacy). The degree to which employees care about their jobs. A good leader: Establishes trust Inspires workers to do their best Is a role model Provides opportunities for staff and clientele to have input into decision-making Voluntarily gives up some of his or her own power in order to help others develop problem-solving skills, increase their sense of personal self-efficacy, and learn to work autonomously One respondent in a research study conducted by Gutierrez, GlenMaye, DeLois (1995) stated: Having an administrator on your side as an advocate for consumers and staff is seen by many participants as a critical support for maintaining an atmosphere of empowerment. For instance, one participant stated, “To know that someone’s at your back. Somebody is going to look out for you, [the executive director] you know. She may yell at me later, but she is not going to let nobody else dog me out, you know.” (p. 255) Styles of Leadership Theory X (authoritarian leadership). Theory Y/Human Relations model Charismatic leadership. Transactional leadership. Servant leadership. Transformative leadership. Transformative Leadership is Associated with Empowerment-oriented Management According to Rago (1996), the purpose of adopting a transformative or empowerment-oriented approach i
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