重庆市家庭服务业人力资源开发对策分析-analysis on the countermeasures of human resources development of family service industry in chongqing.docxVIP

万方数据 万方数据 摘 要 家庭服务业是第三产业的重要组成部分，家庭服务业的人力资源开发一直是影响 家庭服务业发展的一项重点、难点工作。只有制定科学完善的人力资源开发体系，才 能有效开发人力资源，为促进家庭服务业的发展提供素质优良、数量充足的人力资源 保障。 本文以重庆市家庭服务业人力资源开发为研究对象，借鉴西方国家的经验和方法 以及国内多年来发展家庭服务业的经验启示，通过文献研究法、调查问卷法、实地访 谈法和资料分析法，摸清楚了我市家庭服务业人力资源开发现状，结合我市经济社会 发展实际，提出了我市家庭服务业人力资源开发面临的三大机遇，即政府对家庭服务 业发展的大力支持、家庭服务存在大量潜在需求、潜在的人力资源较为丰富。同时， 查找出我市家庭服务业人力资源开发存在的五个问题，即：人力资源开发主体不明晰、 从业人员供需总量和结构矛盾突出、从业人员从业环境及从业状况堪忧、从业人员培 训体系不健全、经营管理者综合素质不高。在此基础上，基于政府的角度，提出了开 发我市家庭服务业人力资源的七条对策措施，即：明确我市家庭服务业人力资源开发 主体、拓宽从业人员的来源渠道、强化职业培训和专业教育、完善从业人员的劳动关 系和社会保障制度、建立家庭服务业人力资源公共服务平台、大力培育家庭服务业人 力资源品牌、营造全社会都尊重家庭服务业从业人员的良好氛围。通过本文的研究， 完善了我市家庭服务业人力资源开发体系，为政府决策提供了重要依据，有利于我市 家庭服务业健康持续发展。 关键词：重庆；家庭服务业；人力资源开发 I II Abstract Household service industry takes an important part in the third industry, while human resources development is the key and difficult point directly influencing the development of this industry. Only by establishing scientific human resources development system and developing human resources effectively, the household service industry could have a solid human resources backup of both high quality and large quantity. The author aimed to do a deep and complete research of the household service industry in Chongqing through this dissertation. In this dissertation, with references from western research methods and domestic experience of household service industry development over a long time, the author clarified the current human resources development status and pointed out three advantages of this industry, which are steady support from the government, great potential demand and rich potential human resources, through literature research, questionnaire, personal interview and data analysis. Consequently the author analyzed and found out five obstacles of human resources development, which are no clear development main body, structural conflict between market demand and supply, low standard working environment and condition, no systematic training and low quality managers in this industry. On the above basis, the