4.2.1 set the
O玛anizationup problems……………………………………………………………·11
4.2.2A in
business
ban“ngproblems 2
processes………………………………………………”l
bankonthe of bank
ChapterⅥA impIementationprocess
reengineering
ofhuman
resoIlrces
optimization 5
management………………………………………………………·1
5.1A refonnto business 5
banking promote process………………………………………………·1
5.1.1Abank’s and
business 5
strategy processreengine丽ngapproach……………··1
5.1.2A
banktsbusiness 5
process
reengineeIIingmarketing…………………………………”1
5.1.3Abank business
perSonal 6
marketingprocessreengineering…………………”l
5.1.4Abankfhnd worknow
management 7
optimization……………………………………l
5.1.5
AbankAccountingofprocess
optimization………………………………………一17
5.2Aballk stlllcturet0 therefoml
o略anizationalpromote process 8
reengineering……l
5.2.1The stmctureofballkst0 the oftherefonn
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processreenglneerlng…………。
5.
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