高速铁路服务英语( 5 Dining Car Service.ppt

Unit 5 Dining Car Service Ⅰ. Discussion 1. How to take order for customer? 2. What do you like eating on the train? Ⅱ. Dialogue Good morning! Would you like to have breakfast? I’d like to have two fried bread sticks, a piece of cake and a bottle of soybean milk. Welcome to our dining car. How many persons, please? A table for 3, please. I’m afraid all our tables are taken. Would you mind sitting separately or waiting a few minutes in the lounge over there? I will let you know as soon as a table is ready. I’m very sorry to have kept you waiting, sir. Now we have a table for you. I’ll show you to your table. It’s No.14. This way please! May I take your order now, sir? Certainly. We serve Cantonese, Sichuan, Shanghai and Beijing cuisines, which cuisine would you prefer? What’s the characteristics of these cuisines? which flavor would you prefer, sweet or chili? Would you like meat diet or vegetables? Let me introduce some special dishes for you. Can you recommend some? Will there be anything else, Sir? Shall I bring you a knife and fork? OK, please wait for a moment；we’ll serve you in a few minutes. Excuse me, Sir, we have already prepared your dishes；please allow me to explain something to you. Shall I serve it now, or after your dinner? If you like, we’ll bring you the soup first. OK. Well, here are hot towels we prepare for passengers, here you are! Shall I bring some garlic and caraway? Waiter, we’ll take the check now. May I clear the table for you? Is everything to your satisfaction? That’s our honor. One bill, or separate bills? Here is your charge and your receipt. I’m afraid we don’t accept tips. It’s against our regulations. Thank you all the same. Thank you for your presence! Hope for you next time! Sir, here is your meal, I’m so sorry to delay your meal, please accept our apology. Thanks for your understanding. May you have a good dinner . Have you mentioned your requirement when you booked the tic