职场人必知的商务礼仪.docxVIP

第 第 PAGE 1 页 共 NUMPAGES 1 页 职场人必知的商务礼仪 　　1. Dont check personal devices during a meeting attended by your boss or anyone else who can make her disapproval your problem.不要在开会时查看自己的个人物品，特别是有老板或者任何可以对你说不的人参与的会议。　　2. Dont pop up beside someones cubicle, holding a conversation as a disembodied head.不要在其他人的格子间旁边突然现身，有话要同别人讲时，自己想象一个人在面前就可以了。　　3. Dont use a speakerphone unless youre in your office and holding a meeting thats being attended by someone remotely. Alert the person youre speaking with that others are present, and close the door.不要用免提，除非你是在自己的办公室里，或者在开会时，其他与会者离你较远。记得要提示电话的另一头，有其他人在场。最末记住要把门关上。　　4. When answering the phone, state your name and place of business.打电话时，先报上自己的名字和单位。　　5. When leaving voice mails, state your name, place of business, and number. Succinctly say why youre calling. Repeat step one; say goodbye.电话留言时，先报上自己的名字，单位，和电话。再简约扼要地说明打电话的缘由。最末，重复一遍自己的名字、单位和电话，说再见。　　6. Whoever arrives at a door first holds it for the ne*t person, no matter the gender of either.先到门边的人，记住要为后面的人拉住门，无论后面的.人是男是女。　　7. Dont microwave stinky foods in the shared lunchroom.不要在公用餐厅里用微波炉加热重口味的食物。　　8. When introducing people, name the person of greater status first: “Mrs. CEO, Id like you to meet the mail guy, Ron.”介绍他人时，先为社会地位高的人介绍。比如，“总裁女士，我想为您介绍一下我们的快递员，荣恩。”　　9. If you leave your cell phone at your desk, turn it off. Particularly if your ringtone is “Who Let the Dogs Out?”假如你把手机放在桌子上，记住要关机。尤其当你的手机铃声是“谁把狗放出来啦”的时候〔在国内，请参考“忐忑”铃声的效果〕。　　10. Dont say “Pardon me.”Say “I beg your pardon.”The first is a command; the second, a request.不要说“谅解我”，改说“我恳求您的谅解”。前者是指令，后者是恳求。 [职场人必知的商务礼仪]