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Teacher’s Book for Unit 8
Unit 8 Introduce a new product
Starting up
About the unit
In business, we often recommend new products or services to customers. In order to persuade
customers of the benefits of our products or services, we need to make an attractive product
introduction. This unit presents the preparations which need to be made before preparing a product
introduction and offers some strategies which can help to organise the introduction speech. After
completing this unit, Ss will be able to introduce a new product to customers.
Teaching objectives
When teaching this unit, the T should enable Ss to
note down key product information and customer concerns (Scenario Set the task);
list two to three key points you need to consider when presenting a new product (Prepare for
the task);
introduce a new product to customers (Develop the strategies Fulfil the task).
Teaching suggestions
The T can present this unit in different ways. A product-oriented approach is suggested. With this
approach, the T can guide Ss through the output task by showing them how to prepare the necessary
information and how to organise the product introduction.
Motivating
Ask Ss to discuss how to present a new product to customers.
Enabling
Scenario
Introduce “Scenario” and help Ss to get background information about the task, e.g. the identity
of the customer and the seller, and the product—the travel package, etc.
Ask Ss to discuss in pairs what information the seller has to collect before introducing the
products or services to the customers.
Explain the intercultural tip.
Set the task
Ask Ss to listen to the conversation and ask them what the task is for Penny.
Listen again and ask Ss to finish the tasks in “Understand the text”.
Explain the v
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