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Introduction
We’rebackwithasuperchargedversionofourannualSocialMediaIndustryBenchmarkReport.Wesurveyedthousandsofthemostengagingbrandsandcompaniesonsocialtoanalyzewhat’sreallymakingthemsosuccessful.
TheBenchmarks:
Ourbiggestreporteverfeaturesthemostimportantmetricsfrom2023across14topindustries:
Thisreporthaseverythingyouneedtomeasureyoursocialmediasuccessagainstyour
competitorsonFacebook,Twitter,TikTok,andInstagramacrossthese14majorindustries.Wealsofeaturetonsofinsightsabouthowsocialmediaengagementhaschangedoverthelastyearfortheseindustriessoyoucanoptimizeyourstrategyin2024.Asusual,wehavechannel
observations,bestposttypes,Instagram,Twitter,andTikTokhashtags,andmore.
•Alcohol
•HealthBeauty
•Media
•TechSoftware
•Fashion
•HigherEducation
•Nonproits
•Travel
•FinancialServices
•HomeDecor
•Retail
•FoodBeverage
•Influencers
•SportsTeams
Nowlet’sgetbenchmarking.
Brandssaw(alittle)lessorganicengagementthisyear
TikTokengagementratesdroppedbyabout
50%thisyear,butFacebookengagementratesactuallyincreasedalittle,soit’snotallbad.
Postingfrequencyvaried
PostfrequencyincreasedalittleonInstagramandTikTokwhiledecreasingonFacebook
andTwitter.
It’sallabouttheholidayhashtags
Once,again,almosteveryindustryearnedtopengagementratesfromholiday-hashtaggedposts.
ReelsovertookvideoonInstagram
Ifyou’renotpostingReels,you’reofficiallymissingoutonthemostengagingpost
typebyrateonthe‘gram.
TikTokis(still)toppingthecharts
Withamedianengagementrateof2.63%,TikTokstillperformedbetterthanany
otherchannelbyamilethisyear.
HigherEdandSportsTeamsarestilltheindustriestobeat
Theseindustriesoutperformedtheir
competitorsthankstoasmartcomboofqualitycontentandfrequentposting.
Keytakeaways
Methodolog
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