网络购物纠纷的法律规制研究.pdfVIP

摘 要  随着互联网的迅速普及和飞速发展，网络购物已日益成为人们所认可和接 受的新型购物方式。与传统购物方式相比，网络购物具有无可比拟的跨地域性、 经济适用性和便利性。任何事物都有两面性，网络购物也不例外。基于网络的 虚拟性，消费者在购物过程会遇到形形色色的陷阱，引发网络购物纠纷。如何 更进一步地完善网络购物的专门法律法规、健全网络购物的管理机制，以便更 有效地应对网络购物纠纷，是摆在我们面前的一个紧迫任务。本文仅就网络购 物纠纷的法律规制提出一些浅见。全文分五个章节。第一章是绪论。绪论中介 绍了本文的研究背景、研究的目的和意义、研究的主要内容和创新点以及研究 方法。第二章分析网络购物纠纷产生的原因。第三章对网络购物纠纷的特征和 常见类型进行了归纳总结。第四章以淘宝网为例，探析了网络购物纠纷的内部 争议解决机制及其存在的问题。第五章对网络购物纠纷法律规制的完善从内部 和外部两个层面进行了分析论证。期望通过本文的讨论，能够促进网络购物纠 纷法律规制的更加完善。      关键词：网络购物纠纷，法律规制，格式合同    1 ABSTRACT  With the rapid popularization and development of the internet, online shopping has been increasingly recognized and accepted by people. Compared with the traditional way of shopping, online shopping has unparalleled advantages such as boundlessness, economy and convenience. Everything has two sides, online shopping is no exception. Because of web-based virtualization, consumers will encounter all sorts of traps , leading to online shopping disputes. With the purpose of dealing with online shopping disputes effectively, how to perfect the special laws and regulations as well as improve the management mechanism of online shopping is an urgent task before us. This thesis will put forward the legal regulations of online shopping disputes. The thesis is divided into five chapters. T The first chapter is an introduction, which is devoted to the research background, purpose and significance, the main research content and innovation as well as research methods. TT The second chapter analyzes the causes of online shopping disputes. In Chapter III , the features and common types of online shopping disputes are summarized.T Chapter Ⅳ takes the most influential domestic Taobao platform as an example t