ppt课件-p e r f o r m a n c e a p p r a i s a l- nursingppt(p e r f o r m n c e p p r l - nursingppt is).pptVIP
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Peer evaluation process Review of employee’s self evaluation form Reference letters, committee work, special projects, additional education, contributions to nursing Performance evaluation by manager Review of past performance, care plans and charting Assessments, observation of the nurse Interviews with her patients Summary of findings Presentation of findings and recommendations to the nurse Advantages Limitations Advantages: Accountability and responsibility for nursing performance. Limitations: Threatening and time consuming Risk of rating candidates too high or too low Appraisal interview Tell and sell Tell and listen Problem solving Goal setting Appraisal interview style Purposes of evaluation Manager’s philosophy of management Institutional guidelines Key behaviors for an appraisal interview Put the employee at ease Atmosphere creation Clearly state the purpose of the interview Go through the ratings one by one with the employee Draw out the employee’s reactions to the ratings Decide on specific ways in which performance areas can be strengthened Set a follow up date Express confidence in the employee. PERFORMANCE APPRAISAL OUTCOMES improve performance improve communication reinforce positive behavior method to communicate/correct provide basis for regards/basis for motivation provide basis for termination if necessary identify learning needs and develop personnel * Mrs. X is an RN who has been employed in your hospital for ten years. She is a middle aged woman supporting a large family and it is common knowledge that she moonlights at a nursing home on her days off. Her work is generally of high quality; but in reviewing her past performance appraisals you notice that in the last four years at each evaluation she has been rated unsatisfactory for being on duty promptly; as well as for not attending staff development programs. Since you are the new unit manager, you would like to be able to improve Ms. Lee’s performance in these
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