工程咨询设计企业增值业务流程导向的知识流程模型研究.pdfVIP

科学学与刺学技术管理 知识啻理 JL 程咨钩伎计公此曾1t 业务优程 导旬伪扣仅流程候型研究 郑晓东 1.2 ，胡风辉 l (1.东南大学经济管蹭学院，南京 210096;2. 江苏省电力设计院信息部，南京 211102) 摘要:JF.定了业务流程、信息流税和知识流稚的概念与内涵，辨析了三者的联系与区别，以江苏省电力设计院核心增值;k 务流程为例对三大流程做了实证分析，农述了信息系统和知识系统i且相关的实现之路，提出了工程沓询设计企业增值业 务流手里导向的知识流程模狸。 关键词:业务流程;信息流程;知识流手里;知识管理 中阁分类等:F062.3 文献标志码:A 文意编号:1002-ω41(2∞9)09-∞68-04 Research on Value-Added Business Process-Oriented Knowledge Process Model in Engineering Consultation and Design Enterprise ZHENG Xiaodong.2, HU Hanhui (l.School of Ecor刚nics Management. Southeast University , Nanjing 210096 , China; 2.Department of Information, Jiangsu Power Electric Design Institute, Nanjing 211102, China) Abstract: 四is paper defines the conception and connotation of business process , infonnation process and knowledge process , and describes the contact and distinction among above three , and then takes the core business process of Jiangsu Electric Power Design Institute as example to analytic demonstration. The paper sets forth the value-added business process叩oriented， spiral model of knowledge process for the engineering design ente叩rise. 叽1日 model can help people clearly analyze the business process based on knowledge man咿ment to assist business manageme时， analyze the process 呻oriented infonnation p附ess to assist information management , and analyze the process -oriented knowledge process to 邸sist knowledge man吨ement. Key words: husiness process; infonnation process; knowledge process; knowledge management 。冒|富 研究对象，专注于知识的获取、分享、应用与创新，目标是 近 20 年流楞的研究与应用可分为三个阶段:第一阶 通过知识管理系统 KMS 来实现组织成个人的知识管理。 段始自