运营管理 考试题库krajewski_om9_tif_SuppJ.doc

Supplement J Operations Scheduling TRUE/FALSE Operations scheduling involves assigning jobs to workstations or employees to jobs for specific time periods. Answer: True Reference: Introduction Difficulty: Easy Keywords: operations scheduling, workstations, job assignments Operations scheduling applies only to manufacturing, because services do not allow inventories. Answer: False Reference: Scheduling Service and Manufacturing Processes Difficulty: Easy Keywords: manufacturing, services, inventory Makespan is the time of completion of a group of jobs, plus the starting time of the first job. Answer: False Reference: Scheduling Service and Manufacturing Processes Difficulty: Moderate Keywords: makespan, starting time Makespan is the total amount of time to complete a single job or the first job in a group of jobs. Answer: False Reference: Scheduling Service and Manufacturing Processes Difficulty: Moderate Keyword: makespan, job Utilization is the degree to which equipment, space, or the workforce is currently being used, measured as the ratio of average output rate to the maximum capacity . Answer: True Reference: Scheduling Service and Manufacturing Processes Difficulty: Easy Keywords: utilization, output rate, maximum capacity Sequencing jobs does not affect tardiness, because processing times are unchanged with different sequences. Answer: False Reference: Sequencing Jobs Difficulty: Easy Keywords: sequencing of jobs, tardiness, processing time A job shop is accompanied by divergent flows and low-to-medium volume output rates. Answer: True Reference: Sequencing Jobs Difficulty: Easy Keywords: job shop, flow, output rate A manufacturer’s flow shop utilizes line or continuous flow processes. Answer: True Reference: Sequencing Jobs Difficulty: Easy Keywords: flow shop, line flow process, continuous flow process Earliest due date (EDD) rule gives the job with the shortest processing time the highest priority. Answer: False Reference: Sequencing Jobs Difficulty: