2016综合英语教程（第二册 华东师大版）：UNIT1 Traffic 04.docVIP

综合英语教程（第二册）（华东师大版） 授课时间 2014年 2月 24 日--3月7日 第1--2周 课 次 1 授课内容 章节（专题） BOOK2， UNIT1 Traffic 授课学时 12 授课类型 理论课√ 实验课□ 实训课√ 习题课□ 其它（ ） 教学目的与要求 （分掌握、熟悉、了解三个层次表述使学生接受的知识点） 1. To learn text A and text B 1) Skimming and scanning 2) Reading for main idea(s) 3) Understanding complex sentences 4) Reading for critical thinking 2. To master 14 key words and phrases 3. To learn grammar: Present Participles 4. To learn how to write Letters of Complaint 5. To do the homework and assignment on ones own 6. to practice listening and speaking: 1) Listening for key words; 2) Note-taking; 3) Listening for general information and details; 4）Talking about traffic problems; 5）Talking about holiday and travel plans.? 教学重点 与难点 重点：1. Reading skills 2. Career skills 3. Practical writing: a complaint letter 难点：1. Critical thinking; knowing how to make a debate; writing a complaint letter. 2. Talking about traffic problems.? 教学方法 与手段 1．方法：课堂讲练 2．设备、教具：录音机、光盘、扩音器 3．是（否）多媒体 课件来源 使用章节 授课基本内容及板书设计见教案内页 Section 4: Practical Writing A Complaint Letter Got a complaint? Why not? Life’s full of them? Face it, at some time you’re going to have a complaint that needs to be put in writing. Rather than dread the inevitable, keep in mind that writing a complaint letter can be easy if you just follow Five Sample Rules In daily business trades, when mistakes and accidents happen, clients often write complaint letters to ask for solution or compensation. These complaints are usually about product quality, delayed shipment, etc. To write a proper complaint letter, you should: ● Give the details of the deal. ● In the body of the letter, specify your losses and ask the other party to make specific remedy. ● Express your belief that the problem could be solved reasonably by both parties. Sample June 8, 2009 ? Dear Customer Service Representative／Sir or Madam, ? I am writing to complain about the bad delivery service of your company. ? The computer we ordered from