销售--正确提问的九种方式（Sales -- nine ways to ask questions correctly）.docVIP

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销售--正确提问的九种方式（Sales -- nine ways to ask questions correctly）.doc

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销售--正确提问的九种方式（Sales -- nine ways to ask questions correctly）

销售--正确提问的九种方式（Sales -- nine ways to ask questions correctly） Nine ways to ask questions correctly One of the most valuable skills in the sales process is how to understand the needs of our customers and how we interpret our products against the concerns of our customers. In fact, this technology has been used by many salesmen and verified successfully, and that is how to ask questions. Only when we can understand our customers can we sell them. Therefore, effective questioning will play a decisive role in whether we can clinch a deal. 1. open problems. What is an open problem, for example?: Chen Zhuo, how are you? Very well.! I asked him, good health? Good job? How are the relatives? Girlfriend? Good income? Or is it good? He doesnt know which one I want to ask him. He said, well, I certainly dont know where he is.. Good job? Good feeling? Or is life good? This kind of problem is open-ended, which is very wide. Whats the problem and so on is also usually get general information, but also do not understand the customer in case we use the way of asking questions, we can get the information after the customer put forward pertinent problems. 2., a particular type of problem. What have you been doing lately? Training courses.! I asked him a specific question about what he was doing recently He said he was taking a training course. I asked him what he was doing. He said it was about character. Is that from Mr. Yang Bin? I asked He said, yes.. Heres another example: who did you talk to yesterday? You can ask on the phone: who did you talk to yesterday about the problem? A particular type of problem is a question that has to be answered with a specific answer. 3. question of choice. For example: Ill tell Dai Wei. Would you like him to call you back or do I do something for you now? Let the customer make a choice. Is it better for him to call you back? Is it better for me to do something for you now? This point, each of us in life are used very much. Zhou Qi, you seem to hav