企业员工工作满意度实证研究（An empirical study on job satisfaction of enterprise employees）.docVIP

企业员工工作满意度实证研究（An empirical study on job satisfaction of enterprise employees） Abstract: the staff job satisfaction, not only directly affect the production efficiency of the enterprise, customer perception and profit level, but also reflects the presence of organizational performance and enterprise management problems effectively, help enterprise self diagnosis. In this study, through the questionnaire survey, take S enterprises as an example, explore the relationship between employee satisfaction and turnover intention, and put forward some suggestions to improve employee satisfaction. Key words: job satisfaction, turnover intention, suggestion With the progress of society, talent competition has become increasingly fierce. In order to attract and stabilize talents, all entrepreneurs focus their attention on their employees and pay more attention to the needs and feelings of employees. A study at the Harvard University showed that every 3 percentage points to improve employee satisfaction and customer satisfaction of enterprises increased by 5 percentage points; employee satisfaction reached 80% companies, the average rate of profit growth than other companies in the same industry about 20% higher. Through the employee satisfaction survey, can exist in the management of specific business problems, according to the problems, put forward the solutions, to be solved and improved in practice, such as monitoring of enterprise performance management, timely predict enterprise staff turnover intention. The concept of job satisfaction (Hoppock) proposed by Hopok in his book Job Satisfaction, job satisfaction is two workers psychological and physiological aspects of environmental factors to meet the workers feel, a subjective response to working environment. Looking back on previous research, the meaning of job satisfaction can be divided into three categories: first, comprehensive definition; second categories, and the definition of expectation gap; the third category; ref