瑞颐酒店开业培训计划.pdfVIP

PRE-OPENING TRAINING PLAN 开业前培训计划 SWISS-BELHOTEL HEFEI SWISS-BELHOTEL WUDANG Page 1 of 15 Pre-Opening Training plans Swiss-Belhotel Hefei and Swiss-Belhotel Wudang By David Padrigon Baduria, Jr. Group Training Learning Development Manager OVERVIEW 概述 With the current economic situation worldwide affecting many highly competitive businesses like us, there is that greater need for improvement in all aspects of our business in order to be competitive. Most importantly, companies should maintain and develop superior standards of service, management quality, and efficient and effective performance to be a front runner in the race. 由于目前全球经济形势 影响着许多像我们一样竞争激烈的企业，为了增强我们的竞争力，有必要对我们的生意进行全方位的提 高。最重要的是，公司应该继续保持和发展更高的服务标准、管理质量和工作效率。高效的业绩表现要 排在首位。 One of the key factors to fulfill the above goals is the competent human asset. Team members at all levels must be developed to keep pace with business changes and challenges. Companies must continually look ahead, forecast and be pro-active in all aspects, especially on individual improvement, but excellence in any profession cannot be achieved overnight. It needs continuous follow-up and updating. The full support of the GM is a necessary for all these to succeed. 实现上述目标的一个主要 因素是有能力的人才。各个层次级别的团队人员要不断学习，与时俱进，与酒店生意的变化和遇到的挑 战并驾齐驱。公司在各个方面要有远见，预测性，采取前瞻行动措施，尤其是员工个人素质的提高更要 重视。但是任何职业不能在短期内就达到出色水平，它需要不断的跟进和更新。总经理的全力支持对全 部事宜的成功开展是十分必要的。 To improve individual careers, each team member needs a strong foundation in practic