PDCA循环管理模式在临床护理管理中应用效果分析.docVIP

PDCA循环管理模式在临床护理管理中应用效果分析 　　【摘要】 目的：探讨PDCA循环模式对临床护理管理质量的效果。方法：选取2014年1-10月本院各临床科室收治的患者和临床护理人员作为研究对象，其中1-5月未实行PDCA循环为对照组，6-10月实行PDCA循环为观察组。对护理工作效果进行随机抽查，比较两组基础护理合格率、护理文书书写合格率、护士基础理论考试合格率及患者护理满意度。结果：抽查结果显示，观察组基础护理合格率、护理文书书写合格率、护士基础理论考试合格率及患者护理满意度均优于对照组，比较差异均有统计学意义（P0.05）。结论：PDCA循环模式是一种有效的护理管理方式，能够提高医院护理管理工作的效率、医院整体护理质量及患者的护理满意度，值得推广应用。 　　【关键词】 PDCA循环； 护理管理； 护理质量 　　Analysis on the Application Effect of PDCA Circulation Management Mode in Clinical Nursing Management/LUO Cui-ling.//Medical Innovation of China，2016，13（17）：090-093 　　【Abstract】 Objective：To explore the effect of PDCA cycle mode on the quality of clinical nursing management quality.Method：The patients and clinical nurses who were admitted to the clinical departments of our hospital from January to October 2014 were selected as the research objects，from January to May did not implement the PDCA cycle as a control group and from June to October implement the PDCA cycle as the observation group.The effect of nursing work was randomly check，basic nursing qualified rate，nursing documents writing qualified rate，basic theory of nursing examination qualified rate and patient care satisfaction in two groups were compared.Result：Sampling results showed that，basic nursing qualified rate，nursing documents writing qualified rate，basic theory of nursing examination qualified rate and patient care satisfaction in observation group were better than the control group，the differences were statistically significant（P0.05）.Conclusion：PDCA cycle model is an effective way of nursing management，can improve the efficiency of hospital nursing management，the hospital whole nursing quality and patients satisfaction with nursing care，is worthy of popularization and application. 　　【Key words】 PDCA cycle； Nursing management； Nursing quality 　　First-author’s address：Fifth People’s Hospital of Longgang District in Shenzhen City，Shenzhen 518111，China 　　doi：10.3969/j.issn.1674-4985.2016.17.025 　　护理工作是整个医院整体医疗工作中的一项非常重要的组成部分，护理人员的护理质量