T企业厦门公司员工关系管理系统建立与实施的研究-工商管理专业论文.docxVIP

万方数据 万方数据 中文摘要 随着中国经济建设的发展，中国社会正在由农业社会向工业社会高速转型， 在这个背景下诞生了大批的劳动密集型企业，这些企业在高速的社会变革中，正 面临着复杂的员工关系管理，也暴露出了各种各样的员工关系管理的问题。 T 企业在中国目前有员工约 2000 人，北京为中国区总部，在其他城市分别 设有生产、销售及售后的关联公司，其中厦门公司的员工数较多，约有 1200 人， 出现的员工关系的问题也相对较多，主要有员工流失严重、劳动纠纷频发、员工 消极怠工、工作效率低下、牢骚报怨太多等问题。 本文主要针对 T 企业厦门公司问题进行调研分析，并提出了系统性解决方 案，共五个部分，第一章主要介绍研究的背景，阐述研究的目的和范围，概括描 述了研究的方法和结构安排；第二章主要介绍员工关系管理的理论，为全文的研 究提供理论支撑；第三章主要针对 T 企业厦门公司目前的员工关系管理现状进行 员工的需求调研，并通过数据整理和分析，梳理出问题的主要因素；第四章针对 通过调研得出的现阶段影响员工关系问题的因素，从建立科学合理的薪酬福利体 系、建立企业沟通体系、建立和完善培训体系和加强企业文化建设四个方面，提 出改善员工关系管理的解决方案；第五章，对本文的总结和展望。 关键词：员工关系；薪酬福利体系；沟通体系；企业文化 ABSTRACT With the development of economic construction, China is being in transition in high speed from the agricultural society to the industrial society. Against this background, lots of labor-intense enterprises are sprouting up. However, these enterprises are confronting with complicate employee relations management, revealing various kinds of management problems of employee relations. T enterprise has 2000 employees in China specializing in manufacturing industrial machinery, sales and after-sales, with headquarter in Beijing and affiliate companies in other cities of China, among which Xiamen Company approximately accounts for 60% of total employees. Xiamen Company has the biggest problem with employee relations, such as high turnover rate, labor dispute, being slack in work, low work efficiency, internal complaints, etc. This thesis makes research on Xiamen Company’s current employee relations problems by questionnaire survey and interview，and gives a systemic solution to the employee relations problems. There are 5 chapters: in Chapter I, it introduces research background, specifies research purpose and gives a general idea about research methods and paper structure; in Chapter II, it explains the employee relations theory, which sets up the base for this whole thesis; in Chapter III, it makes research on current problems on Xiamen Company’s employee relations and works out reports by analyzing survey da