ASCOTT雅诗阁酒店公寓品牌财务部门政策与程序APP B04 (Cashiering).doc

TAG Policy Procedures Department: Finance Section: APP B04 Topic: Guest Accounts Date Created: Apr 2001 Revised: Feb 2007 (Ver 2) Page: Page PAGE 3 of NUMPAGES 5 COMPANY CONFIDENTIAL 2004. Ascott International Management (2001) Pte Ltd. All Rights Reserved. No part of this document may be resold, reproduced or transmitted in any form by any means without the written consent of the publisher. B04 CASHIERING, COLLECTIONS AND BANKING 1 OBJECTIVE 1.1 To establish procedures for efficient custodianship, accounting and control of cash at the Front Office. This comprises 2 components, management of the Front Office Float and the revenue collections from guests. 2 POLICIES The Front Office cash float should be sufficient to meet the demand for payouts (Refer to Section 3.3 “Paid-out” Procedures) and foreign exchange at all times. Revenue Cash Collections by Front Office staff are to be deposited in the drop safe at the end of each shift. Front Office Cash Float and the Revenue Collections are to be segregated and should not be mixed. The current day’s cash collection is to be deposited into a bank account on a prompt basis depending on local operating constraints Finance Department must ensure all daily bank-ins are supported by bank-in slips and other relevant deposit documents where applicable (e.g. foreign exchange slips), duly acknowledged by the bank. 3 PROCEDURES 3.1 Sources of cash receipts 3.1.1 The sources of the Serviced Residences cash receipts are: Cash collected from guests settling their accounts or paying their deposits at the Front Desk; Cash collected from cash sales from the various operating departments, e.g. restaurant and bar, gym or fitness centre, business centre etc...; Cheque collections by mail or by telegraphic transfer; and Other miscellaneous receipts such as remittances from credit card companies 3.2 Operation of Front Office Float 3.2.1 Front Office will be assigned an amount of cash float for the following purpos