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- 2019-07-13 发布于贵州
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研报客
CONNECTING
THE TRENDS:
NEW HUMANITY
研报客
In 2019, the value of purpose beyond control is one of the biggest drivers of
profit remains high. However, stakeholders behaviour.”
are increasingly seeking a tangible
experience of that sense of purpose. While such shifts are often presumed to
Furthermore, an experience catered to apply largely to consumers, the majority of
them and their needs, as opposed to an trends suggests this new reality is
experience they need to seek out or currently being experienced throughout all
tolerate by necessity. It’s not enough for aspects of the global communications
stakeholders to hear about a sense of framework.
purpose. They need to feel the difference.
Professionals, for example, are seeking a
“Right now, it’s less about creating a more tangible, human-led relationship with
series of messages to connect with a their employer brands.
particular audience – and more about
creating a series of connected, personal Business-to-Business services are
experiences. A series of experiences that growing increasingly more individualised.
creates a space wherein a stakeholder feels The transformation can be seen most
more safe; more in control,” says Ian clearly in the ongoing explosion of trends
Rumsby, chair, strategy, Asia Pacific. within three key areas of global industry:
Digital Gets Physical; Diversity, Equity
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